Features of cash withdrawal

The process of exchanging cryptocurrency for cash with us involves several stages to ensure maximum convenience and security for our customers:

• Creating and paying the request
First, you need to create an exchange request, making sure to specify your ID in Telegram. If you have any questions regarding the exchange or the transaction, please contact our support chat.
• Funding and fixing the exchange rate
After creating the request, you make the payment, and the funds are credited to our wallet. At the same time, the exchange rate is automatically fixed at the moment the funds are received into our account. Please note that all fees are already included in the request creation to avoid any misunderstandings.
• Contacting a manager and organizing the transaction
After a successful payment, our manager will contact you via Telegram to discuss the details of the transaction. The method of cash withdrawal is determined by the manager and can vary, such as office pick-up, currency exchange point, or courier delivery. If necessary, the client can voice individual preferences regarding the place of receiving funds, which will be taken into account to the maximum extent possible. Important! Please do not attempt to find our contact information on the internet or Telegram on your own to avoid possible fraudulent actions.
• Receiving cash
To receive cash, no documents or identity verification is required, only a unique code provided to you by our manager.

Exchange rules: key points

Rate fixation: The rate is fixed at the moment the funds are credited to our wallet. Remember that cryptocurrency rates can fluctuate, and the rate at the time of creating the request serves as a reference point for the user. Fixation occurs after receiving the required number of network confirmations, according to the rates of the WhiteBit exchange, with a temporary delay of up to 2 minutes. Minimum exchange amount and additional fee: The minimum exchange amount is $10,000 or equivalent. However, in some cities, this amount may be higher or lower. Processing time: After receiving payment, the request is forwarded to our specialist, who will contact you to discuss the exchange details. The withdrawal time depends on your location and usually takes up to 24 hours from the moment the request status changes to "paid." In some cases, the processing time may be extended to 72 hours. Withdrawal City: Information about cities available for cash withdrawal is presented in the corresponding field when creating the request. Didn't find the desired city in the list? Please contact us in the chat. AML cryptocurrency verification: To ensure security and compliance with standards, all incoming cryptocurrency transactions undergo AML-Bot verification on the WhiteBit exchange.